Trench Made Society™ Privacy Policy
This Privacy Policy explains how Trench Made Society LLC, a Wyoming limited liability company ("Company," "we," "us," or "our"), collects, uses, stores, shares, and protects information when you visit our website, submit forms, register for content, purchase services, participate in communities, attend events, interact with advertising, or otherwise use our websites, landing pages, digital platforms, online communities, membership services, and related services (collectively, the "Services").
This Privacy Policy should be read together with our Terms of Service, Cookie Policy, Earnings Disclaimer, and any membership or program-specific agreement that applies to you.
1. Information We Collect
We may collect personal information that you provide directly, including your name, email address, phone number, mailing address, business name, job title, billing information, payment-related details, account information, form responses, application information, survey answers, testimonials, comments, messages, event registrations, community posts, and other information you choose to submit.
We may also collect information automatically when you use the Services, including IP address, browser type, device identifiers, operating system, referring pages, pages viewed, session duration, links clicked, approximate location, conversion activity, advertising interaction data, and similar usage or behavioral information.
2. Information From Third Parties
We may receive information from third-party platforms and service providers, including payment processors, CRM systems, email and SMS providers, analytics platforms, advertising networks, social media platforms, community platforms, webinar tools, scheduling systems, and other vendors used to operate or market the Services.
Information received from third parties is handled according to this Privacy Policy and any applicable contractual or legal obligations.
3. How We Use Information
We use information to operate, deliver, manage, secure, and improve the Services; process purchases and subscriptions; evaluate applications; communicate with you; provide customer support; manage memberships and communities; personalize content; measure performance; run advertising and retargeting campaigns; analyze website traffic and user behavior; enforce our agreements; prevent fraud; comply with legal obligations; and protect the rights, safety, and property of the Company, our users, and others.
4. Cookies, Pixels, and Tracking Technologies
We use cookies, pixels, tags, scripts, local storage, and similar technologies to operate the website, remember preferences, measure analytics, improve performance, personalize content, and support advertising and marketing. Our use of these technologies is described in our Cookie Policy.
You may manage certain cookie preferences through our cookie banner, browser settings, device settings, and opt-out tools provided by applicable third-party platforms. Blocking or deleting cookies may affect functionality, account access, payment flow, personalization, analytics, or community features.
5. Email, SMS, and Marketing Communications
If you provide contact information, we may send transactional, administrative, educational, promotional, and marketing communications by email, SMS, phone, or other available methods, subject to applicable law and your communication preferences.
You may unsubscribe from marketing emails using the unsubscribe link in those messages. You may opt out of SMS communications by following the instructions provided in the applicable message. Transactional and administrative communications may still be sent where necessary to provide the Services or comply with legal obligations.
6. Payments and Billing Information
Payments may be processed through third-party payment processors. We do not intend to store full payment card numbers on our own servers. Payment processors may collect and process billing information according to their own terms and privacy policies.
We may retain transaction records, purchase history, subscription status, invoices, and related information for accounting, compliance, dispute resolution, and operational purposes.
7. Community and User Content
If you participate in any community, group, event, forum, comment area, member directory, or other interactive feature, information you submit may be visible to other participants, moderators, administrators, or platform providers. You should not post confidential, sensitive, or proprietary information unless you are prepared for it to be viewed by others in that setting.
We may use testimonials, feedback, comments, success stories, screenshots, or other user-provided content as permitted by our Terms of Service, membership agreements, releases, or other applicable permissions.
8. How We Share Information
We may share information with service providers, contractors, payment processors, hosting providers, CRM vendors, email and SMS providers, analytics providers, advertising platforms, community platforms, legal and professional advisors, business partners, affiliates, successors, and authorities where reasonably necessary to operate the Services, process transactions, deliver communications, enforce agreements, protect rights and safety, comply with law, or support business operations.
We do not sell personal information in the traditional sense of exchanging it directly for money. Certain advertising, analytics, or tracking activities may be considered a “sale,” “sharing,” or targeted advertising under some privacy laws. Where required, you may have the right to opt out of those activities.
9. Third-Party Websites and Platforms
The Services may link to or integrate with third-party websites, tools, payment processors, social media platforms, community platforms, video platforms, scheduling tools, analytics systems, and other services. We are not responsible for the privacy practices, security, content, availability, or policies of third-party services. Your use of third-party services is governed by their own terms and policies.
10. Data Retention
We retain information for as long as reasonably necessary to provide the Services, maintain records, complete transactions, support business operations, resolve disputes, enforce agreements, comply with legal obligations, prevent fraud, and protect legitimate business interests.
Retention periods may vary depending on the type of information, the reason it was collected, legal requirements, contractual obligations, and operational needs.
11. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no website, platform, transmission method, storage system, or security measure can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of account credentials and for using secure devices, networks, and passwords when accessing the Services.
12. Your Privacy Rights
Depending on your location, you may have rights to request access to personal information, correction, deletion, portability, restriction, objection, withdrawal of consent, or opt out of certain targeted advertising, profiling, sale, or sharing activities.
To exercise privacy rights, contact us using the information listed below. We may need to verify your identity before responding. Some requests may be limited by legal, security, contractual, or operational requirements.
13. California and Other State Privacy Rights
If you are a resident of California or another state with applicable privacy laws, you may have additional rights regarding personal information, including the right to know, access, correct, delete, opt out of certain sharing or targeted advertising, limit certain uses of sensitive personal information, and avoid discrimination for exercising privacy rights.
We will respond to legally valid requests as required by applicable law. If required, we will provide additional notices or opt-out mechanisms for applicable jurisdictions.
14. Children’s Privacy
The Services are intended for adults and are not directed to children under the age of thirteen (13), or a higher age where required by applicable law. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.
15. International Users
If you access the Services from outside the United States, you understand that information may be collected, processed, stored, and transferred in the United States or other locations where we or our service providers operate. Privacy laws in those locations may differ from the laws in your jurisdiction.
16. Business Transfers
Information may be disclosed or transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, transfer of business operations, bankruptcy, or similar transaction involving all or part of the Company or its business.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective when posted on our website, unless another effective date is stated. Continued use of the Services after an updated Privacy Policy is posted constitutes acknowledgment of the updated Privacy Policy.
18. Contact Information
Questions regarding these Terms may be directed to Trench Made Society LLC through the contact information posted on the website.